Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Getting Care

Appointments & Referrals

To make an appointment, log in to the MHS GENESIS Patient Portal.

For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Contact Us

Phone:

907-580-2778,

Hours:

Monday through Friday,
6:30 a.m. to 4:30 p.m.,
except on federal holidays

Don't forget to keep your family's information up to date in DEERS!