Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Getting Care

Appointments & Referrals

To make an appointment, log in to the MHS GENESIS Patient Portal.

For any care that your primary care manager does not provide, such as urgent, preventative, mental health, and specialty care, you will need a referral. Find out more about how to obtain the necessary referral and authorization.

Contact Us

Phone

907-580-2778

Hours

Monday-Friday
6:30 a.m. to 4:30 p.m.
Closed on weekends and federal holidays

Don't forget to keep your family's information up to date in DEERS!