Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

General Surgery

The General Surgery Clinic is the largest general surgery service in PACAF and provides referral evaluation, emergency surgery, outpatient surgery and post‐operative care to active duty personnel, Department of Defense, Veterans Association and dependent beneficiaries throughout the State of Alaska. In‐house access to plastic surgery services is provided on an annual basis by specialists from 11th Surgical Squadron at JB Andrews. Wound Care referral services are provided on an outpatient and in‐patient basis.

Contact Us

Phone

907-580-1243

Hours

Monday - Friday, 7:30 a.m. to 4:30 p.m.
Closed the third Thursday for training

Location

Building 5955,
Moose Wing, Second Floor
Don't forget to keep your family's information up-to-date in DEERS.