Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Referral Management Center

We provide a wide range of quality services and 'one stop shopping' for medical referrals.

Contact Us

Phone

907-580-2778 opt 5, opt 1

Hours

Monday - Friday
7:30 a.m. - 4:30 p.m.

Closed the third Thursday of each month for training

​Location

Building 5955, Moose Wing, Second Floor

Don't forget to keep your family's information up-to-date in DEERS.