Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Veterans Affairs (VA)

The VA Medical Administrative Assistants help eligible veterans receiving medical care at the 673 MDG. The MAA office is located on the second floor in Room 2C101.

Contact Us

Location: Building 5955, Bear Wing, Second Floor

Hours: 24/7

Telephone: 907-580-6421

Don't forget to keep your family's information up-to-date in DEERS.