Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Inpatient Behavioral Health Unit (BHU)

We provide short-term, comprehensive adult-only services for Department of Defense and Veterans Association beneficiaries , including active duty, Guard and Reserve, VA retirees, and dependents over the age of 18. A normal stay is between three to five days, transitioning to outpatient care. The unit is a locked, 24-hour unit, with visiting hours from 5 to 8 p.m. on weekdays and 11 a.m. to 8 p.m. on weekends and holidays. For safety reasons, no weapons, personal medications unrelated to treatment, or phones are authorized during your stay with us.

Contact Us

Location: Building 5955, Bear Wing, First Floor

Hours: 24/7

Telephone: 907-580-0205

Don't forget to keep your family's information up-to-date in DEERS.