Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the 
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Orthopedic Surgery / Podiatry

We provide comprehensive musculoskeletal care to active duty personnel, their dependents and retirees. This includes: arthroscopic procedures of the knee, shoulder, ankle, elbow, and wrist; adult joint replacement of the knee, shoulder, elbow, and hip; and basic adult and pediatric orthopedic trauma. Nerve entrapment release, excisional biopsies, stabilization procedures, tendon repair, and non‐operative fracture treatment are also integral components of the orthopedic treatment capabilities. Cases involving complex pediatric orthopedic conditions and spine consults are deferred to network providers. Emergency orthopedic call coverage is provided 24/7 by clinic providers. As a specialty clinic, a referral from your primary care manager is required to initiate care. All new appointments are booked by the referral management center.

Contact Us

Location: Building 5955, Moose Wing, First Floor

Hours:

  • Monday through Friday, 7:30 a.m. to 4:30 p.m.
  • Closed the third Thursday for training

Telephone: 907-580-1571

Don't forget to keep your family's information up-to-date in DEERS.