Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Intensive Care Unit (ICU)

We provide care for a variety of patients requiring close observation, cardiac monitoring, respiratory, and life support. The unit is designed to care for adult patients and is equipped with two negative isolation rooms. Visitors under the age of 12 are restricted. Services are 24 hours daily with visiting hours at 10 a.m. to 8 p.m.

Contact Us

Location: Building 5955, Bear Wing, Second Floor

Hours: 24/7

Telephone: 907-580-2804

Don't forget to keep your family's information up-to-date in DEERS.