Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

Health Services

Flight Medicine

Who We Serve

We provide routine medical care to special duty populations, such as:

Aircrew
ATC
Firefighters
EOD
Parachutists
Dependents of the populations above

Return to Flying Status

Active duty-only 2992 holders, including active flyers or controllers, can walk in for a Return to Flying Status evaluation with a flight surgeon. The hours are Monday – Friday, 7:30 – 8:30 a.m.

How to Make an Appointment

Acute and routine medical appointments can be made by calling Flight Medicine at 907-551-2992. Additionally, the MHS GENESIS Patient Portal can be accessed to message directly with the Flight Medicine team for things such as medication refills.

Closures

The Flight Medicine Clinic is closed Thursday afternoons from noon to 4:30 p.m. for training. Additionally, the Flight Medicine Clinic is closed for medical readiness training the third Thursday of each month.

Contact Us

Phone

907-551-2992, Option 1

Hours

Monday to Wednesday and Friday
7:30 a.m. to 4:30 p.m
Thursdays
7:30 a.m. to 12:00 pm

Location

Building 8497
Rickenbacker Avenue
JBER, AK, 99506

Don't forget to keep your family's information up-to-date in DEERS.